A new survey from the Water Regulation Advisory Scheme (WRAS) shows that almost a fifth of consumers regularly attempt to fix plumbing problems in the home themselves. A third of respondents also admit to having had to call in a plumber to fix a DIY disaster.
WRAS is urging people to think carefully about which plumbing tasks they are competent to do themselves and which ones should be left to a professional qualified plumber, saying that even a simple task like fitting a washing machine needs some knowledge about the water fittings regulations. For example a common mistake when fitting a washing machine would be to use a non-compliant hose with no backflow protection.
Survey results
When asked where they would source advice or information on repairing plumbing problems, 6% say they never seek advice. Others seek guidance from YouTube (49%), Google (44%), and friends and family (38%) before seeking professional advice and calling on a plumber (31%).
The research shows that people are willing to try their hands at simpler plumbing tasks, such as bleeding a radiator (58%), fixing a leaky tap (41%), installing a washing machine or dishwasher (36%).
The top plumbing task Brits are most likely to fix themselves are:
• Bleed a radiator (58%)
• Check a stop tap is working (42%)
• Fix a leaky tap (41%)
• Install a washing machine or dishwasher and connect a hose for the water supply (36%)
• Replace a tap (24%)
However, nearly one in 10 would tackle more complex tasks such as installing a toilet. Some would even attempt to repair a boiler (4%), fit a new boiler (3%) or try replacing an underground service pipe (4%).
Not all UK adults are confident to tackle plumbing tasks however, as 29% would never attempt to fix plumbing problems at home and 54% said that it would be rare for them to attempt a plumbing repair.
Surprisingly 45-54 year olds were more likely to ask friends and family, with 47% turning to their nearest and dearest for help, compared to 29% of 18 – 24 year olds.
Julie Spinks, managing director of WRAS, says: [People often turn to DIY to save money and get a sense of satisfaction, however sometimes when it comes to plumbing there are some jobs that are best managed by an approved plumber.
[Plumbing within the house can be challenging, so it is interesting to see that so many Brits are willing to have a go with the help of Google and YouTube. At WRAS we always recommend seeking a professional plumber, such as one approved by WaterSafe, to prevent causing damage to the house."